Here you can find help if you come accross any Issues with your paint
I have opened my paint tin, the colour of the paint does not match the colour of my colour chart?
It is completely natural for lime paints to look much darker when in solution. As the paint dries, you will find that the paint will become much lighter and will dry to the desired colour. We always recommend the use of sample pots for an accurate colour representation on your particular surface and light conditions.
I have opened my paint tin, and have stirred my paint and it looks really thin, not like other paint.
Our paints are thinner it makes them easier to apply, they are not made out of plastics like conventional paints, ours work best thin, as they are absorbed into the wall.
I have finished painting and I have white patches on my wall, what's wrong?
This is due to overpainting, i.e. applying the paint too thickly, our paint must be applied by spreading the paint as far as it will go without overworking it, if the paint is not applied in this manner, the lime part of the paint sits on the surface and appears as white patches.
* UV stable – Ultra Violet rays from the sun, these are what causes paints to fade, because our paints are coloured with natural pigments they are not affected by the sun and are fully tested in the extreme temperatures of Australia.
I would like to use Limewash paints, but have found them chalk/powdery?
Powdering usually occurs when paint is too thickly applied. The best results are being achieved by thin applications rather than thick coats. BAUWERK Limewash Paints cure by taking carbon dioxide from the air, a truly wonderful and natural occurring process. The thin coats allows the right amount of curing, if the paint is too thick, then the paint cannot cure correctly and it leaves white patches and makes it powdery to the touch. This can be easily fixed by waiting 24 hours then applying another thin coat, we have helpful videos on our YouTube Channel BAUWERK Colour.
I have tried to patch my wall on an area that I missed, and now I can see it as a big patch, how can I fix it?
Once you have finished a wall, don't be tempted to try and patch any sections or areas you feel you missed, get it with the next full coat to avoid patching. If you have done that, you will need to re limewash the wall. The only time you can patch is if you are using one fo our whites as they are fully patchable and are great to touch up.
I have some leftover Bauwerk Limewash Paint in the shed, and it looks thicker than when I used it last. Can I add water to it?
When storing leftover paint, the paint should be stored in an airtight container. We do not recommend that you adjust the consistency of BAUWERK Paint in any way. If your paint is still easily stirred and has a film of water on the top once you reopen it should be fine to use, send us a quick pic to get advice anytime.
I run out of paint and ordered some extra paint and noticed some colour variation after painting an addtioanl area, what is the cause of that?
Colour variations on an additional surface can have different causes:
The type of surface you painted has a different texture or absorbency.
You're extra surface is exposed to a different light level. Lime wash paints do react very dynamically to chan ging light conditions.
Another cause can also be the application. The more brush strokes are applied the lighter some colours can become.
Lastly, a different batch may also have some colour variation, after all it is a natural paint made entirely from natural materials. Although we follow the same recipes each time, there is to same degree a variation in colour possible. This may be eliminated by mixing two batches together and by ensuring that the paint is regular stirred whilst being applied.