Shipping Policy (Australia)
Bauwerk Colour sends out ordered goods within 2-4 working days. Orders with a value exceeding AUD 1000,00 may take longer.
Expect deliveries to take between 5 – 7 working days.
Force Majeure: Bauwerk Pty Ltd will not be responsible and will not pay any compensation where we are preventing or delayed from performing our obligations due to an event beyond our reasonable control, including but not limited to flood, earthquake, mechanical breakdown, IT failure, fire, adverse weather conditions, in the event of a pandemic, acts of terrorism, or, but not limited to interruption to gas, water or power or other utilities.
Tracking Your Order
When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide a link that will allow you to track the status of your delivery at any time.
Lost or Damaged Goods
If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so that we may assist you.
International Delivery other then Australia, New Zealand and Singapore
Please check our other stores first, otherwise contact us for international sales and deliveries with your country and request. We can then provide the best option to ship to your particular destination.
Please use our North America Store for deliveries to:
Please use our United Kingdom Store for deliveries to:
Please use our European Store for any other locations then that, otherwise please contact us